[Gacha] [Web only] Rakuen Tokyo keychain

[Estimated Shipping Date]
After your order is confirmed, we will ship it within 7 days, excluding Saturdays, Sundays, and public holidays.

*In the case of pre-orders for events or when we are away for an extended period due to event participation, etc., shipping will be after the date specified on the product page and in the cart.
*In the case of pre-orders or shipping after manufacturing, items will be shipped once they are ready.


[Regarding Specifying a Delivery Date]
We apologize, but as shipping is handled by one person, we are unable to accommodate requests such as "Please ship by ○ date." Thank you for your understanding.


[Regarding Orders Returned Due to Unknown Address]
If an order is returned due to an unknown address, we will contact you via email to confirm the correct address and resend the item.
If we do not receive a reply by the deadline, we will cancel the order and refund the product price minus shipping costs.

Domestic Shipping

Shipments will be made using one of the following methods, selected on the checkout page:
・Yamato Transport Nekopos (standard)
・Yamato Transport Compact (if clothing items such as T-shirts or socks are included)
・Yamato Transport 60 size (if bulky items such as mugs are included)

【Southern Tohoku, Kanto, Shinetsu, Hokuriku, Chubu】
Yamato Transport Nekopos ¥390
Yamato Transport Compact ¥720
Yamato Transport 60 size ¥940

【Northern Tohoku, Kansai】
Yamato Transport Nekopos ¥390
Yamato Transport Compact ¥780
Yamato Transport 60 size ¥1,060

【Chugoku, Shikoku】
Yamato Transport Nekopos ¥390
Yamato Transport Compact ¥830
Yamato Transport 60 size ¥1,190

【Hokkaido, Kyushu, Okinawa】
Yamato Transport Nekopos ¥390
Yamato Transport Compact ¥940
Yamato Transport 60 size ¥1,460

Yamato Transport Fare List: https://www.kuronekoyamato.co.jp/ytc/search/estimate/ichiran.html

International Shipping  outside Japan

Shipping costs will be automatically calculated on the checkout page based on the weight of the product.
Shipments will be made using the following method:
・Japan Post EMS

【Zone 1 (South Korea, China, Taiwan)】
0g〜500g: ¥1,450
500g〜700g: ¥1,750
700g〜1000g: ¥2,200
1000g and above: ¥3,000

【Zone 2 (Hong Kong, Singapore, Malaysia, Macau) 】
0g〜500g: ¥1,900
500g〜700g: ¥2,400
700g〜1000g: ¥3,150
1000g and above: ¥4,000

【Zone 3 (Australia, New Zealand, Canada, Europe)
0g〜500g: ¥3,150
500g〜700g: ¥3,650
700g〜1000g: ¥4,400
1000g and above: ¥5,500

【Zone 4 (United States)】
0g〜500g: ¥3,900
500g〜700g: ¥4,460
700g〜1000g: ¥5,300
1000g and above: ¥6,600

Japan Post Fare List:
https://www.post.japanpost.jp/int/charge/list/ems_all.html

We accept the following payment methods:

Credit card
Paypal
QR code payment
Convenience store payment

Depending on your country or region of residence, customs duties and taxes may apply in addition to the product price and shipping fees.
(We are currently implementing the customs duty calculation function)